Native Advertising That Earns Attention
Building Better Customer Service with Generative AI
Artificial intelligence moves quickly, but useful thought leadership must do more than repeat the latest headlines. This project translated complex research into clear, credible points of view for business audiences, preserving the nuance that gives the work authority.
I distilled technical concepts, research findings, and strategic implications into content that was accurate, readable, and relevant to decision-makers. The result made sophisticated AI ideas easier to engage with and more useful in a business context.
What is emotional AI and how is it embracing computing?
A foundational article that defines the emerging field of Emotional AI (Affective Computing), exploring its core technologies and potential to reshape human-computer interaction.
The evolution of conversational AI
This piece traces the technological evolution of Conversational AI, charting its journey from early rule-based chatbots to today’s sophisticated virtual assistants and beyond.