Testimonials

Gibu Matthew
Zoho Corporation
Charles helped us with our technical blogging needs and was an excellent person to work with. I was very happy with his professionalism and flexibility to meet our requirements and goals. Thank you Charles and Good Luck!

Rick Nguyen
Spot Trender
Charles in a highly effective data analyst who get things done in an effective and intelligent manners. Would highly recommend him if you're looking for an intelligent, creative team player.

Casey Adler
I had the great pleasure of meeting Charles at a Tech networking event, where he exchanged information about what his company of Costa Advisory LLC formally CJC Digital. With little time to think about, Charles was able to help me on a project the next day and gave me not only informative feedback but was also incredibly thorough. Charles is a uniquely gifted individual that is very bright. His passion for business development and market research is clear and evident from the knowledge he gave me just in the one project. I have no doubt that Charles will produce top-notch performance in any project he takes on. I would highly recommend Charles and as a consultant for future inquiries. He is patient, hard working, strategic, and very clear in his explanations.

Malcom Fridberg
I had the pleasure of working with Charles when I ran marketing for Kahuna. Charles is super smart, very conscientious and a fantastic writer. He knows how to balance delivering on time with creating engaging and informative content. If you're looking to add an experienced, intelligent contributor to your team, I would highly recommend him.

Chuck Swanson
Digital C4
I had the pleasure of working with Charles while he was responsible for content generation at Kahuna. The content he produced was always engaging, optimized well for SEO, and needed little to no editing. His grasp of product knowledge and his ability to translate that into readable, actionable, copy resulted in readership and engagement that was well above average for the clients that we worked with. I'd highly recommend Charles for any role where content is needed!

David Feinman
Viral Ideas
I worked with Charles when he was at Kahuna. He is a rare breed of marketer that not only understood content marketing but also understood how to make an underlying strategy work.
Judy Wieber
Charles consistently goes above and beyond the call of duty in his consulting services. His positive, can-do attitude, broad technical knowledge, vast business network, and superb writing and organizational skills are valuable assets that he brings to the table. I couldn’t have succeeded in getting my patent, Automated Text Response System, without Charles’s support. He is a pro in every sense.

Domitilla Caputo
I worked with Charles during our time at TEDx San Francisco, leading marketing and communications. Charles is a communications genius able to create content that converts (the event was sold out!). He's a great team player and he didn't shy away from taking more responsibility and lead and mentor other team members. It was a pleasure working with Charles!

Jen Gudka
eBay
Charles is an extremely talented content creator & manager. He is efficient, reliable and always delivers above and beyond. Charles is enthusiastic, positive and very encouraging, especially when there are tight deadlines within a high pressures environment. I would be honoured to work with Charles again and am extremely grateful to have had the opportunity to learn from a creative specialist!

Charles is an excellent partner who effectively works cross-functionally to deliver best in class content. I've had the pleasure of working with Charles on editorial projects at eBay where his responsiveness, clarity of direction and attention to details has ensured our success when communicating with our customers. He is an effective communicator, helping teams to remain many steps ahead of upcoming changes by sharing details to ensure alignment during all stages of processes. Charles is approachable, open, supportive and helpful, working well across many teams and with multiple stakeholders.

Franziska Hornschuh
eBay
I had the honor to work with Charles for 2 years as a member of the eBay Payments project.From the very beginning, Charles was a very competent and reliable colleague. Although we live/work in two completely different time zones, Charles always delivered on time and with great commitment in his role as content creator and manager.Based on the briefing documents we created, he developed and provided the copies and content needed to communicate with the sellers. In doing so, he always had an eye for detail and market-specific requirements. As a result, his content and copy could easily be used for numerous European markets.Charles not only delivers effective results, but also acts with integrity and impact. He can effectively implement the requirements of stakeholders around the world, while always presenting very highly qualified results.Even in stressful situations, he always keeps his clear head and delivers impeccable results.I can say without hesitation that Charles is one of the most talented content creators and managers I have ever had the pleasure of working with. With his understanding and solution-oriented nature, he is a great team player who simultaneously takes responsibility and leadership in critical situations.

Raina (Khyati) Srivastava
eBay
You'd be hard pressed to find a more dedicated colleague than Charles. Charles is the kind of copywriter who goes above and beyond. He doesn't just respond to the copy needs at hand, but tries to understand how to write the most effective copy in the context of how it serves the customer, business, and stakeholders. This is why he has been successful in establishing his credibility with not just his own team, but with many partner teams as well. Beyond that, he is dedicated, with a strong work ethic. Whenever I had copy needs, on a whole gamut of issues ranging from marketing, communications, or servicing, I found him eager to understand the requirements, and respond quickly. Finally, Charles is organized - knowing our customer-driven approach, he independently developed a repository of customer feedback that we could draw from to develop various kinds of copy. I'd be delighted to work with Charles any time for both his reliability and initiative.

Orlena Lee
eBay
It's a pleasure working with Charles, and we started collaborating together on the eBay Payments & Earnings project during the pandemic. Unfortunately, we never had a chance to meet face to face due to COVID restrictions for travel. If I did, I would properly thank Charles with a nice meal as he's been a valuable collaborator and colleague. I am based in Toronto, Canada and Charles in in San Jose California. Charles is one of those colleague everyone would be lucky to have on their team - proactive, detail oriented, knowledgeable on their product, eager to help others and smart. He's quick to reply back to my emails and provide a solution on Content and make sure the messaging is properly communicated to our sellers. He's also available on Slack and replies back quickly to my inquiries. When he notices something is outdated on our site, he'll be fast to point it out and offer the proper information. I am happy to recommend Charles to any company.

Cassie Chen
eBay
Charles has played a critical role in managed payment migration journey from marketing aspects, he has deep understanding of customer's needs and is an excellent content writer. What's really set him apart is his enthusiasm and passion in finding new customer pain points and connect with the right stakeholder to find solution or response to clarify with our users. He has an eagle eye to identify problems and issues across each product flows.

Rohan Tolat
eBay
Charles played an instrumental role in the migration of our consumer sellers from PayPal to eBay's managed payments platform as well as augmenting and updating our on-site data security messaging to assuage sellers' concerns around the protection of their personal information. When I worked with Charles, he exhibited strong leadership, interpersonal and organizational skills, bringing together key stakeholders from multiple functional areas, alongside applying an intimate understanding of the technical architecture and functionality of eBay's managed payments service. He is a conscientious individual and a prompt responder and I would certainly recommend him to any organization.

Sheila Dhake
eBay
Charles is the direct contact for all payments related questions that come up with Community. Charles is always one step ahead and proactively keeps me and my team up to date on all critical payments related content. His communication is very thorough and I always end up learning a few new things. Charles is the teammate that you want on your team as he'll go the extra distance for not only the good of the team but also for the good of the company.

Chelsea Cantu
eBay
Charles and I had the pleasure of working through one of the most challenging projects in eBay’s history - a transition away from a long kinship with PayPal to enable ebay to process payments for their sellers directly. Along our global multi year journey Charles and I worked closely on content expansion across eBay’s global sites. He’s a talented copywriter and friendly collaborator. Charles is dedicated and motivated. He can meet tight deadlines and incorporate feedback from a wide range of stakeholders while maintaining the right position in style, voice, and tone. A brilliant wordsmith, he can simplify complex messages into a few casual words while conveying the same important pieces and overall message. Over time Charles and I worked together in a different capacity where he managed incoming project resource requests for our Content team, understanding, documenting and evaluating scope and resources as part of quarterly project planning. I would recommend Charles to anyone looking for a talented Content Manager or Copywriter.