Research-driven information services that drive results
How I can help your business
Research and analysis services
Transform market complexity into competitive advantage through strategic business research, voice of customer insights, and competitive analysis that reveals what your audience really needs and how to outmaneuver competitors.
Go to market strategies
Turn complex topics into compelling content that resonates with your audience. I specialize in high-stakes projects where clarity and precision matter—from regulatory communications to product education.
Knowledge management services
Leverage professional library science expertise to design knowledge management systems, optimize research processes, and create information architectures that make your organization's knowledge accessible and actionable.
Why businesses choose to work with me
Measurable impact at scale
I deliver results that directly impact your bottom line, regardless of project size or industry.
From driving ~$200,000 in revenue for TEDxSanFrancisco's sold-out 1,000-ticket event to contributing to Airbnb's $29.44 billion in gross booking value growth.
Customer centric approach
Every strategy starts with understanding your audience's real needs, not assumptions.
At eBay, voice of customer insights shaped our messaging and helped migrate 18+ million sellers across 190+ countries two months ahead of schedule.
A holistic approach
I work seamlessly across teams from product and data science, to legal and brand, ensuring the work aligns with business objectives.
At eBay, voice of customer insights directly shaped messaging that successfully migrated 18+ million sellers across 190+ countries.
Complex topic mastery
I translate complex technical subjects into accessible, actionable communications—allowing quick onboarding to new industries.
I've developed research papers, content strategies, and thought leadership that translate complex technical subjects into accessible, actionable communications.